AI Customer Service ROI: Why 3 in 4 Deployments Fail
A Gartner study of 432 use cases finds AI customer service ROI is measurable in just 25% of deployments, yet 75% of leaders plan more AI spending.
A Gartner study of 432 use cases finds AI customer service ROI is measurable in just 25% of deployments, yet 75% of leaders plan more AI spending.
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